The digitalization by information and communication technologies (ICT), including recent innovations based on artificial intelligence, internet of things, mobile applications, or social media, exert an increasing influence on contemporary and future societies. Besides everyday use, ICT can be used to enhance societal response to anthropogenic (e.g., bombings, cyberattacks), natural (e.g., earthquakes, floods, hurricanes) or hybrid disasters, which is currently demonstrated by the deployment of contact tracing apps during the COVID-19 pandemic.
In the 2nd Workshop on Mobile Resilience: Designing Mobile Interactive Systemsfor for Crisis Response, we explored the overlapping space that both mobile interactive technologies and resilient systems yield as fields of research. Specifically, it was of interest to us how to integrate mobile applications into crisis, cyber incident and pandemic response. The workshop was held virtually and followed a half-day format, including four workshop contributions of 30 minutes (10 to 15min presentation plus discussion or interactive session) each:
- 09:00 – 09:10h: Arrival and Introduction
- 09:10 – 09:40h: Optimal Rescue Sequences Under Time Pressure Induced by Degrading Health States
- 09:40 – 10:10h: A Concept for Creating Mobile Games for Enhanced Disaster Preparedness in Cooperation With Local Communities
- 10:10 – 10:25h: Long Break
- 10:25 – 10:55h: Deploying Mobile-based Disaster Relief Systems Trained on Social Media Data
- 10:55 – 11:25h: Towards Strategies and Technologies for Actor-specific Communication of Cyber Threat Warnings
- 11:25 – 11:30h: Short Break
- 11:30 – 11:50h: Closing Discussion
The fourth contribution „Towards Strategies and Technologies for Actor-Specific Communication of Cyber Threat Warnings“ by Marc-André Kaufhold, Ali Sercan Basyurt, Marc Stöttinger, Stefan Stieglitz, and Christian Reuter presented both qualitative and quantitative empirical findings on the use of traditional, mobile, and social media for crisis communication. While previous research focused on the use of mobile devices during natural harzards, this contribution also discussed challenges for communicating anthropogenic hazards, especially cyber threats and their potential impact on critical and sociocultural infrastructures. Finally, it presented a mobile app established in Germany for communicating natural and anthropogenic hazards, also describing strategic and technological potentials to increase citizens‘ prevention and response capabilities against cyber threats, which is subject of research within the CYWARN project.
- Marc-André Kaufhold, Christian Reuter, Tina Comes, Milad Mirbabaie, Stefan Stieglitz (2021) 2nd Workshop on Mobile Resilience: Designing Mobile Interactive Systems for Crisis Response. MobileHCI ’21: 23nd International Conference on Human-Computer Interaction with Mobile Devices and Services. https://doi.org/10.1145/3447527.3474869